Your Privacy Rights

• Correct your details: edit your name and phone number in your account, on the website or in the app.
• Delete your account: in the app (Account, then Delete account) or on the account deletion page.
• Stop the newsletter: use the unsubscribe link in any newsletter email.
• Clear what's stored in your browser: see our Cookie Policy.

For anything else, such as a copy of your data, changing your email address, or objecting to how we use your data, email support@ogascounty.com with "Privacy request" in the subject. Tell us what you'd like us to do.

• Verifying it's you: please write from the email address on your account. If you can't, we will ask for details that let us match you to our records, and we only use them for that.
• Someone acting for you: an authorized agent can make a request on your behalf with your signed permission. We may still ask you to confirm your identity.
• Cost: requests are free. If a request is clearly unfounded or excessive, the law lets us decline it or charge a reasonable fee, and we would explain why.
• Copies of your data come in a common, machine-readable format.

We reply within one month under GDPR and UK GDPR, and within 45 days under US state laws. If a request is complex we may need longer, up to two more months under GDPR or 45 more days under US laws, and we will tell you why within the original deadline.

If we can't do what you ask, for example because the law requires us to keep order records, we will tell you and explain why. In US states that provide it, you can appeal our decision by replying to our answer; if you're still not satisfied, you can contact your state attorney general.

Under the GDPR and UK GDPR you have the right to access your data, to have it corrected or erased, to restrict or object to how we use it, to data portability, and to withdraw consent at any time. You can object at any time to our using your data for the newsletter, and we will stop. The lawful basis for each thing we do is listed in section 3 of our Privacy Policy.

Residents of California (under the CCPA as amended by the CPRA) and of other states with privacy laws have the right to know what personal information we collect and how we use it, to access, correct and delete it, and to opt out of its sale, its sharing for targeted advertising, and profiling.

We do not sell or share your personal information, and we don't use it for targeted advertising or profiling, so there is nothing to opt out of. We honor Global Privacy Control signals in any case. We never treat you differently for using your rights.

What we collected in the last 12 months

We collect this from you and from your device when you use our services, and use it for the business purposes in our Privacy Policy. We keep it for the periods set out there.

Please talk to us first at support@ogascounty.com; we would like the chance to put things right. You can also complain to a regulator:

• In the EU or EEA, to the data protection authority where you live: list of authorities.
• In the UK, to the Information Commissioner's Office.
• In California, to the California Privacy Protection Agency or the state attorney general.